FREE SHIPPING for online orders over $75!
Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians #2)

Implementing an Inclusive Staffing Model for Today's Reference Services: A Practical Guide for Librarians (Practical Guides for Librarians #2)

Julia K. Nims, Paula Storm, Robert Stevens
$84.00
Publication Date: November 26th, 2013
Publisher:
Rowman & Littlefield Publishers
ISBN:
9780810891289
Pages:
162
Usually Ships in 1 to 5 Days

Description

Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.

About the Author

Julia K. Nims has been a public services librarian for fifteen years. Currently, she works at Eastern Michigan University Library where she has been Public Services Team Leader. Julia earned an MLS from Indiana University, and a MA in History from Florida State University. She has published in RSR: Reference Services Review and the American Journal of Health Behavior, and co-edited several LOEX Conference Proceedings.Paula Storm is the Science Librarian at Eastern Michigan University and holds an MILS from the University of Michigan. Her work has been found in Magazines for Libraries, Thinking Outside the Box: Essays for Innovative Librarians, and College & Research Libraries.Robert Stevens earned his MLS from Wayne State University in 2000, has been a regular editor of the LOEX Conference Proceedings since 2006 and has presented at regional and national conferences on topics ranging from library instruction to Frederick Douglass. He is currently the Humanities Librarian at Eastern Michigan University.

Other Books in Series